Flooring Correct
What makes Flooring Correct different?
Flooring Correct is family owned by Jonah and Audra Paup, and it both sells the floor and installs it with its own crews, so one company carries the job from the sample rack to the last transition. The Paups have been in flooring since the early 70s. Every category is on the floor here, which means there is no reason to steer you toward one.
The question underneath this one is not really about a store. It is about who owns the outcome when the floor is down and something about it is not right.
The decision you are actually making
Buying a floor is two purchases wearing one name. There is the material, and there is the labor that turns the material into a floor. You can buy both halves from one company, or you can buy them from two, and almost everything people mean by a good or a bad flooring experience traces back to which of those they did. Everything else, the brand on the box included, sits downstream of it.
One company from the rack to the last transition
This is what Flooring Correct is. The store sells the material and installs it with its own crews, and the same eight steps run on every job, from the first conversation to the final walk through the room. Jonah and Audra Paup own it and work in it. Jonah trained for more than 25 years under his father Bobby, and his uncle David taught him the store side of it. The family history runs back to the Paup Boys in the early 70s.
What that buys you is a single accountability chain. The person who helped you settle a color is reachable about the install. The quote covers material and labor as one document instead of two. And there is no gap between two companies for a problem to fall into, which is the gap most flooring stories are actually about. The store says its crews carry 15 or more years each, most of them past 25.
Buying the material and arranging the labor yourself
Plenty of people do this and it works. You source the product wherever you like, then hire an installer directly. It is the right call if you already have someone whose work you trust and you know exactly what you want, and it hands you control over both halves rather than one.
What you take on is the join between them. If a floor cups or a seam opens, the material and the labor belong to different people, and the manufacturer's warranty is written against an installation nobody from the mill ever saw. The order quantity becomes yours as well, and running short in the middle of an install on a run that has since moved on is a genuinely bad afternoon. None of that is a reason not to do it. It is the reason to know you are doing it.
The middle case, where the job gets handed on
The third arrangement is a seller who arranges installation through crews it does not employ. It can be perfectly good work. The thing worth establishing is simply who you call afterward, so ask who employs the installers and who answers the phone if a transition lifts in March. A clear answer is the point. A particular structure is not.
What picks between them
- You already have an installer you trust and a product you have stood on. Two purchases is fine, and possibly better.
- You are undecided on category and color. One company helps more, because the person pulling samples is also the one who knows what each material asks for underneath it.
- The job crosses several rooms and more than one material. Transitions are exactly where a handoff shows, so a single chain is worth more here than it is in one bedroom.
- You want one number to call in a year. That is the entire argument for buying both halves in the same building, and it is not a small one.
The honest limits of one family showroom
There is one location, in Wentzville, and it is closed on Sunday. Material for your job is ordered for your job, so the install date is set once it lands rather than the day you decide. And a store this size is never going to out-shelf a warehouse. That comparison has a page to itself, and this one is not going to re-fight it.
What can be said plainly is that every category is carried here, so there is nothing to push. The showroom floor holds hardwood, luxury vinyl, tile, laminate and carpet at once, which is why the comparison pages concede what each material is bad at instead of arguing everything works everywhere. There are 131 Google reviews at 5.0, and that is the record such as it is. Who you will actually be talking to is a fair next question, and so is the family ownership question.
If you want to test any of this, bring the piece of floor the new one has to meet. A spare tile from the hall, an offcut of the plank in the next room, the threshold you are keeping. Set it against samples at the rack and listen to whether the answers come back about the product or about your house. Call 636-332-0654.
What people ask before they trust a flooring store
Ownership, whether carrying every category changes the advice, and whether the store installs what it sells.
636-332-0654Jonah Paup owns the store and runs it with his wife Audra, and both are described as owners on our own pages. Jonah's flooring training started more than 25 years ago under his father Bobby, and store management came from his uncle David. The wider family, known in the trade as the Paup Boys, have been laying floors in this part of Missouri since the early 70s.
It removes a reason to tilt it. A store that lives on one material has an interest in that material fitting your room, and a store with hardwood, luxury vinyl, tile, laminate and carpet on the same floor does not. It is why our comparison pages will tell you where a product loses a room rather than insisting everything works everywhere.
Yes. Selling and installing both happen here, so one company covers the sample rack and the install day, and one phone number reaches both halves of it. Our own pages describe them as our own installation crews, and what the store says about them is that every crew carries 15 or more years in the trade, with most installers past 25. If you want the detail of how the crews are put together, ask when you call 636-332-0654.
Bring the floor you are keeping
Tell us which rooms are changing and which floors are staying. Set the two against each other at the rack, then we measure the rooms and write one document covering material and labor together.
Free estimate
636-332-0654